Terms and conditions.

The boring bit - but let’s make sure we’re on the same page.

STANDARD TERMS AND CONDITIONS

  • These are the standard terms and conditions for copywriting and apply to all contracts and all work undertaken by Jacqueline Alanne of Finn Boutique Pty Ltd. for its clients.

    OUR FEES AND DEPOSITS

  • A 50% deposit of the total fee payable (unless another percentage is otherwise discussed and agreed upon) under our proposal is due immediately upon you instructing us to proceed with the work. The remaining 50% shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the “approval of work” and “rejected work” clauses. We reserve the right not to commence any work until the deposit has been paid in full.

  • Where it is not possible to entirely determine the scope of the work and therefore the total fee payable, the client and ourselves will come to an agreement of what they expect the work to be, and a 50% deposit will be due reflecting that amount.

  • The deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours.

    SUPPLY OF MATERIALS

  • You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include but are not limited to, photographs, existing written copy, research, marketing materials, and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.

  • Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.

    ROUNDS OF EDITS

  • We are pleased to offer you the opportunity to make revisions to the copy. However, a standard contractual agreement will include two rounds of edits unless otherwise agreed upon. We have the right to limit the number of edits requested to a reasonable amount and may charge for additional rounds of edits if you stray from the original brief.

  • Our copy development phase is flexible and allows for collaboration and some flexibility. However, any major deviation from the specification that requires additional work beyond the scope of the initial agreed content will be reflected in the final invoice.

    PROJECT DELAYS AND CLIENT LIABILITY

  • Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During copy development, there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.

    APPROVAL OF WORK

  • On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project price will become due.

    REJECTED WORK

  • If you reject any of our work within the 7-day review period, or do not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.

    PAYMENT

  • Upon completion of the 7-day review period, we will invoice you for the 50% balance of the project, including any additional work that falls beyond the scope of the original quote.

  • SUBCONTRACTING

  • We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.

  • NON-DISCLOSURE

  • We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party, unless explicitly approved by you, the client.

    ADDITIONAL EXPENSES

  • You agree to reimburse us for any additional requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses that are not initially agreed upon.

  • The agreement constituted by these terms and conditions and any proposal will be construed according to and is governed by the laws of South Australia. You and Futr Online Solutions submit to the non-exclusive jurisdiction of the courts in and of South Australia in relation to any dispute arising under these terms and conditions or in relation to any services we perform for you.

    GOVERNING LAW

  • You are responsible for complying with all relevant laws relating to e-commerce or the laws of your industry, and to the full extent permitted by law will hold harmless, protect, and defend and indemnify Finn Boutique Pty Ltd and its subcontractors from any claim, penalty, tax, tariff loss or damage arising from your or your clients’ use of the workprovided.

  • The agreement constituted by these terms and conditions and any proposal will be construed according to and is governed by the laws of South Australia. You and Futr Online Solutions submit to the non-exclusive jurisdiction of the courts in and of South Australia in relation to any dispute arising under these terms and conditions or in relation to any services we perform for you.